Work experience
Emergo by UL — Human Factors Specialist, User Research (03/2021 - 04/2022)
Planned and conducted in-person and remote usability tests throughout the product development process for a variety of medical devices and applications. Examples of products worked on include on-body injectors, pen-injectors, patient monitoring devices for hospital use, and surgical implant tools, as well as companion applications for certain devices.
Evaluated client use related risk analyses and developed test protocols for formative and summative user testing. 
Analyzed usability test data and developed reports and presentations describing findings and opportunities for improvement. Supported development of human factors documentation for regulatory submission.
Developed design recommendations that facilitate intuitive and safe use.

Red Hat, Inc. — UX Design Intern (Summer 2020)
Created prototypes for a new Search feature within the OpenShift web console, informed by competitive analysis, user discussions, and discussions and design iteration with UX Researchers, Developers, and Product Managers.
Updated existing designs to comply with Red Hat design system standards, and to improve usability.
Performed a competitive analysis of the information architecture of 4 platforms similar to Red Hat’s OpenShift product, as well as a heuristic evaluation of the OpenShift platform. 
Documented and presented findings including trends, gaps, and opportunities for improvement within OpenShift’s navigation experience.

As a graduate of the Human Factors in Information Design program at Bentley University I am pursuing a career in UX. After 8 years working in technology security and risk management, I have chosen to pursue UX due to my interests in technology development, design, and psychology. I am passionate about understanding the wants and needs of users and creating products that are influenced by users’ unique journeys. In addition to my degree in Human Factors, and my UX Design experience at Red Hat, I possess valuable skills in project management, cross-functional collaboration with Product Managers and Developers, and research and presenting of complex data to customers and executives from my prior work experiences.
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